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=S=> BGB 312e. 1 If an entrepreneur uses a teleservice or media service in order to enter into a contract for the supply of goods or the rendering of services ( e-commerce contract ) , he must provide the customer with reasonable , effective and accessible technical means with the aid of which the customer may identify and correct input errors prior to making his order , notify the customer clearly and comprehensibly of information specified in the statutory order under Article 241 of the Introductory Act to the Civil Code [ Einführungsgesetz zum Bürgerlichen Gesetzbuch ] in good time prior to sending his order , confirm receipt of the order without undue delay by electronic means for the customer , and make it possible for the customer to retrieve the contract terms including the standard business terms when the contract is entered into and save them in a form that allows for their reproduction . The order and the acknowledgement of receipt in the meaning of sentence 1 no . 3 are deemed to have been received if the parties for whom they are intended are able to retrieve them in normal circumstances .
=S=> BGB 312e. 2 Subsection ( 1 ) sentence 1 nos . 1 to 3 does not apply if the contract is entered into exclusively by personal communication . Subsection ( 1 ) sentence 1 nos . 1 to 3 and sentence 2 does not apply if otherwise agreed in a contract between parties who are not consumers .
=S=> BGB 312e. 3 More extensive duties to provide information under other provisions are unaffected . If the customer has a right of revocation under section 355 , the revocation period does not begin , notwithstanding section 355 ( 2 ) sentence 1 , until the duties laid down in subsection ( 1 ) sentence 1 have been performed .
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